Guarantees

30 Day Money Back Guarantee

At C I Host customer satisfaction is our main priority! Each of C I Host's services carries a 30 day money back guarantee. If you are not completely satisfied with our services within the first 30 days of usage you will be given a full refund of the monthly fees excluding setup fees, addons, overages, or C I Host's DNR domain registration. Setup fee will be retroactively charged if waived or discounted in the original charge. Setup fees are only refundable if the account order is canceled prior to activation. You must goto http://www.cancel.cihost.com and fill out all applicable forms within the first 30 days following activation. No refund is available after the 30th day. All cancellations must be received through our website as per the deadlines indicated. Phone and email requests will not constitute acceptance of any cancellation.