FAQ

We file the domain registration request as soon as you submit it to us. It will take 24-48 hours to show up in the online "Whois" databases and become active.

Yes. Information about who is responsible for domain names is publicly available to allow rapid resolution of technical problems and to permit enforcement of consumer protection, trademark and other laws. The registrar will make this information available to the public on a "Whois" site.

Once the listed administrative or technical contact on the "Whois" site authorizes the verification request by email, it usually takes 24-48 hours for modification to be accomplished by domain propagation around the world.

Rules for .com, .net and .org Domain Name registrations:

• .com - Used for commercial and personal sites
• .org - Recommended for not-for-profit organizations
• .net - Recommended for companies involved in data networking especially that relate to the Internet
• Use only letters, numbers, or dash ("-")
• Cannot begin or end with a dash
• Must have at least 3 characters, but cannot have more than 67*, (including .com, .net and .org)
• Domain Names are not case sensitive
• Domain Names cannot include spaces

* .com, .net and .org domain names exceeding a total of 26 characters are supported by most web browsers. However, certain web browsers, email programs and other Internet related applications may not support domain names over 26 characters.

Before your domain name becomes active, you must provide a credit card number or any other form of payment. This requirement makes domain names available to those who really intend to use them by preventing them from being tied up by individuals not intending to pay for registration.

A domain name provides you with an identity, or address, on the Internet. It helps you to find and to be found. When a server is searching for something on the World Wide Web, it looks for a string of digits known as an IP network address, (e.g. 216.221.123.111). A domain name is the text translation of this IP address, which is easier to remember than a string of digits. Registering a suitable domain name on the Internet is the equivalent of registering a company name. Once it has been registered, no one else can use that name. Because so many companies have similar names, it is important to register a suitable domain name as soon as possible.

As a C I Host customer you will have access to most competitive Domain Name Registrations rates in the industry. Our retail price is $25/year. However, there are sharp discounts if you become a C I Host wholesale domain registration partner.

You can login here:
http://wholesale.cihost.com

You can initiate a Transfer of Registrar request by submitting your request online. Once C I Host Domain Services has received your transfer request, a confirmation email will be sent to the administrative contact's email address that is on file with the current registrar. This will confirm the intention to transfer the domain name. A notification will also be sent to all other contacts associated with the registration.

Once the request has been confirmed, C I Host Domain Services processes the transfer request by contacting the registry, which will notify the current registrar of the transfer request.

The transfer process may take approximately 5 - 10 calendar days to be completed, at which time you will receive a notification email from C I Host Domain Services.

• Only .com, .net and .org domain name registrations can be transferred to C I Host Domain Services.
• Your domain name must have been registered for at least 60 days with your current registrar.
• You must have access to the administrative contact email address on file for the domain name. During the transfer process, you will be required to confirm the transfer request by email. The confirmation message will be sent to the administrative contact email address on file with the current registrar for the domain name; if you do not have access to this email address, please contact your current registrar for information on changing it before initiating a Transfer of Registrar request.

In order to transfer the registrar for your domain name, you will need a valid credit card and access to the administrative contact email address on file for the domain name with the current registrar.

The losing registrar has the ability to reject a domain name transfer request that is initiated by Register.com in the following situations:

• The transfer request was initiated within the first 60 days of the original registration date
• There is a dispute over the domain name
• There is a pending bankruptcy of the domain name holder
• There is a dispute over the identity of the domain name holder
• At the discretion of the losing registrar

You will be notified via email in the event that your domain name cannot be transferred due to one of these reasons.