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Features

Read below for information about many of the features of our Web hosting packages that are common across most products and services. Details about bandwidth, types of email set-ups and other protocols can be found on this page. For more information or assistance, please call our sales department at 877-4CI-HOST.

Package Features

Custom Error Pages

By placing a file in your main directory called missing.html, you will be able to provide a customized page to any viewer that requests a file with their browser that does not exist on your domain.

Dedicated fiber-connection (fully burstable) - F5 Load Balancer

Load-balancing is a process of connecting multiple servers together in order to increase performance, reliability, and capacity of your web applications. If your web site or applications demands 100% server uptime and greater reliability and speed our load balancing solution is perfect for you.

Pre-installed cgi-scripts to get your site up and running with ease

We offer several pre-written scripts available free for your use. These include hit counters, a shopping cart system, guest book, bulletin board system, visitor links page, random quote displayer, and much more.

Specifications

Storage

Disk storage refers to the amount of server disk storage your account is allocated. This space is used to store your html files, graphics, audio/video files and all other files that make up your web site. Your POP3 emails are not stored in this space. You are allotted an extra 10 MB of space for your mail spool. Should you require additional space for your content you will need to upgrade your account to the next shared package.

RAM

This is the amount of RAM your server will come pre-equipped with.

Monthly Bandwidth

You have unlimited bandwidth on your shared hosting package. Any outbound traffic from your web site is considered data transfer. FTP uploads do not count as data transfer. Each time a html file, graphic file or any other element on your web page is loaded, data transfer is generated.

C I Host's customers are privileged to be offered unlimited traffic for their web sites. The intention of C I Host is to provide a large space to serve web documents, not an off site storage area for electronic files. All (90%) of your web pages (html) must be 'linked' with files (.GIF, .JPEG, etc.) stored on C I Host's server. Web sites that are found to contain either/or no html documents, a large number of unlinked files are subject to warning, suspension or cancellation at the discretion of C I Host management. Any customer who violates C I Host's Policies in abusing either space/site transfer will be notified and given 2 days to remedy the problem. If the problem is not resolved within the allotted period, the client will be billed for the overages.

To maintain the integrity of our shared hosting service the following limitations apply:

Sites with banners, graphics or cgi scripts running from their domain used on other domains. Sites with picture galleries (This is any site where 50% of the files transferred is graphics) Sites offering download files or archives. (This is any site where 50% or more of there monthly traffic is from file downloads). Sites using more than 30% of system resources for longer than 60 seconds. Sites running multimedia files (QuickTime, Real Audio, Real Video, MP3).

For those that do not qualify for the unlimited service, traffic will go unmonitored until you reach 20 GB per month. Thereafter, normal data transfer cost of $10.00/1GB/month will be billed to your account. If you want to pre-pay for bandwidth overages, you will be billed $5.00/1GB/month.

You will receive a notice on Tuesday morning detailing your bandwidth usage.

You will have 7 days to visit www.overages.cihost.com to pay for your overages. If you do not pay for your overages your site will be disabled within 7 days of your first notice. This does not apply to colocation clients. Colocation clients will be billed for the overages based on switch reports. Colocation clients must pay for the overages IMMEDIATELY once billing or C I Host has the sole decision to deactivate any and all servers.

C I Host will be the sole arbiter as to what constitutes a violation of this provision.

Setup Time

Setup time is the time it takes us from the time we receive your payment until the time your machine is online and ready to use.

Windows Media Services

A multimedia application for streaming audio.

Email Features

Email Auto-Responders

An autoresponder is a pre-determined message with information you want automatically sent to anyone who emails a designated email address/mailbox at your domain.

Email Aliases

Using Email Aliases or forwarders gives you the ability to receive any email at *@youractualdomain.com. Specific email addresses that you want to forward out of your domain to another email account can be accomplished through MonsterControls or by editing your .redirect file within your /home directory. For example you may want to forward all email addressed to sales@youractualdomain.com to an AOL account such as Bob232@aol.com or another POP3 account on your domain bob@youractualdomain.com. The best part about using aliases or forwards is that the person emailing you never knows the mail is being redirected.

Email Lists

You can create multiple mail lists based on your customer's interests. You provide customers an email address they can send an email to and be added to your personalized mailing list. As soon as customers sign on they are sent a friendly welcome message. This is a great way to cost effectively communicate with your customers through monthly newsletters, sales updates or just a friendly hello. Each list can hold 1000 names and a 75kb message can be emailed to all the lists you create.

Majordomo Lists

This is a very flexible tool for interacting with your customers or clients. In simple terms it's an interactive style newsletter that allows all subscribers to distribute information. There are many configurable features including automatic subscribe and unsubscribe and much more. When one user emails the Majordomo listserver that email is sent out to everyone on the list to read.

Personal SMTP Server

You have a personal SMTP mail server on each domain you host with C I Host. This mail server enables you to send mail out through your domain at mail.youractualdomain.com

Chat Software

Customized Java Chat Room (add $10 per month)

Chatroom that you can install on your domain that will let your users login and converse about topics you set or random topics set by the users.

Data Center

100% "always on" guaranteed up-time

We guarantee that 100% of the time that your web site will be accessible via IP address to the world. The IP address is the numerical value equivalent to www.youractualdomain.com. If your web site is not online 100% of the time we will refund the percentage of your monthly hosting fees equal to the downtime.

24x7 security guard

To ensure your hardware and data remain safe, all of C I Host’s data centers have armed security guards on staff 24x7. Every person entering or leaving the facilities are required to check in with our security personnel. A valid driver’s license is photo copied and kept on file for each person who enters the data center. Every person is additionally escorted while they are within the facility to make certain they do not tamper with any other company’s equipment.

DNS Hosting

C I Host takes pride in its rock-solid DNS structure. We are the only hosting company to house our DNS servers on diverse network segments ensuring that DoS and hacker attacks never damage, slow down or interrupt our DNS. We even cluster and cache our DNS so that even during network spikes and peak performance usage our DNS is responding with lightning fast times.

Full Enclosed Secure Rack

Secure Private Rack is a 4 post enclosure with a lock-and-key access to your rack. You own the entire rack so you can rackmount equipment or shelf mount the hardware depending on how you wish to do it. Your Secure Private Rack will be enclosed in a secure caged area with 24x7 on-site access.

IP Addresses

Every shared hosting account is configured with a static IP address. This means that you are given a unique set of numbers (xxx.xxx.xxx.xxx) specifically assigned to your web space. This allows you to access your web site via a web browser or development tool regardless of the status of your domain name. Having your own IP address also gives you the opportunity of publishing your web site to your new web space before actually transferring your domain name to our DNS. This results in no down time when transferring your web site from another hosting company.

Multi-Homed OC-12 Fiber Connections

Your web site will be hosted within our primary state-of-the-art data center - CDC-01 in Bedford, Texas. This site has fully redundant power, air-conditioning and fiber connectivity. CDC-01 is unique in that C I Host owns its own dark fiber network giving us the ability to instantly turn on large amounts of bandwidth at the blink of an eye. Currently CDC-01 is lit with 4 GigE fiber connections to 4 diverse Internet Service Providers connecting directly to the Internet thru OC-48 or OC-192 connections for fast and extremely reliable connectivity.

Pesonalized Nameservers

ns and ns2.youractualdomain.com protect your identity and to anyone doing a whois? query appears as though you maintain your own servers and DNS. Perfect for a reseller or business hosting multiple domain names.

Physical access control

All of C I Host’s data centers have physical access control devices and are monitored 24x7 by armed security personnel. Additionally every data center is equipped with motion detectors, internal cameras, 24x7 Secured access with key swipe entry, thumb print verifier and a double-locking man-trap at every door within the datacenter and on exterior and 24x7 Alarm monitoring by police, fire and emergency.

UPS & Backup Diesel Generator

Uninterruptible power with UPS and backup diesel generator

Development Environment

ASP

ASP (Active Server Pages) is enabled on all of our shared Windows 2003 web servers. ASP can be used to create, complex, consumer oriented web applications such as shopping carts and personnel oriented databases. This is usually accomplished in conjunction with MS Access and MS SQL Server.

ASP Components

We install the most commonly used ASP Components from ServerObjects.com including:

  • ASPMail Component - Used on 1000's of web sites around the world, this component allows you to send SMTP mail directly from a web page with just a few lines of code!
  • ASPPop3 Component - AspPop3 allows you to retrieve and delete mail from any standard POP3 server via a Web page.
  • ASPHTTP Component - The AspHTTP component allows you to GET/POST/HEAD documents via the HTTP protocol; Exposes HTTP response headers; Supports transferring requests to a file (including binary transfers); Password authentication support and more.
  • ASPDNS Component - AspDNS can do forward and reverse DNS lookups returning either the IP address or the host name.
  • ASPIMAGE Component AspImage allows you to create or modify images "on the fly". Create new or modify PNG, JPG, GIF, & BMP images.

Cold Fusion

Cold Fusion is a sophisticated scripting language for web developers that want advanced site development and database interfacing. Cold Fusion supports MS Access, dBASE, FoxPro, and Paradox databases.

With ColdFusion MX, you can build and deploy powerful web applications and web services with far less training time and fewer lines of code than ASP, PHP, and JSP.

Development Tools

CGI Bin, bash, csh, tsh, Python 1.5.2, Python 2.1.1, TCL 8.3, Emacs 20.4, Pine, vi, eim, Joe, Pico, Cron tabs. Various types of scripting languages / shells that are installed on all C I Host machines.

DSN's

We setup an ODBC System DSN (data source name) which points to a Microsoft Access database file within your site. The database file is placed in a data directory outside of the content directory for security purposes.

Image Compression Technologies

Support for Sizzler, Fractal, FutureSplash, Infinop's Wavelet Image Compression

IPIX Support

Virtual Reality Authority Software

MDAC

With MDAC, you can access and use data from various relational and non-relational data sources. The MDAC component includes ActiveX Data Objects, OLE database, and Open Database Connectivity (ODBC). You can connect to databases through providers and drivers that are either built and shipped by Microsoft, or with those developed by third parties.

MS Index Server

Microsoft Index Server is a full-text indexing and search engine for Internet Information Server. It allows any Web browser to search documents for key words, phrases, or properties.

.NET Framework

.NET it is a unified Web development platform that provides the services necessary for developers to build enterprise-class Web applications. While ASP.NET is largely syntax-compatible with ASP, it also provides a new programming model and infrastructure that enables a powerful new class of applications. You can augment your existing ASP applications by incrementally adding ASP.NET functionality to them.

.NET Mobile Internet Toolkit

The ASP.NET mobile controls, formerly known as the Microsoft Mobile Internet Toolkit (MMIT), extend the power of the Microsoft .NET Framework and Visual Studio .NET to build mobile Web applications by enabling ASP.NET to deliver markup to a wide variety of mobile devices.

PHP-GD

A PHP extension which allows dynamic image manipulation on the server.

PGP

PGP is a program that adds privacy to your electronic mail that you send through our network. It encrypts your mail so that nobody but the intended person can read it. When encrypted, the message looks like a meaningless jumble of random characters. PGP has proven itself quite capable of resisting even the most sophisticated forms of analysis aimed at reading the encrypted text.

PHP

A server-side, cross-platform, HTML embedded scripting language.

MS SharePoint Team Services

The SharePoint Team Services technology gives users the ability to quickly create and contribute to team or project-focused Web sites from within their browser or Office XP applications. With SharePoint Team Services, teams can create a quick Web site for sharing information such as documents, calendars, announcements, and other postings. And, Web sites created with SharePoint Team Services are easy to customize and manage—even for those who have never created a Web site before.

Server Side Includes

Lets you embed CGI scripts into your web pages. The scripts will execute automatically when the web page is opened.

Voxware Support

Virtual Reality Authority Software

Vream Support

Virtual Reality Authority Software

Monitoring

Raw Access Logs

These are the text logs showing every hit to your site and what the user downloaded, accessed or viewed. For statistical analysis you can download these to compile on your local machine in programs like MediaHouse LiveStats or other site analysis programs.

Referrer Logs

This is an extended logging feature that documents where each visitor to your site came from. You will know if they found you through a search engine or a web site link. It will show you the search engines users queried and what keywords or sentences they typed in to find your web site. This is invaluable information when trying to determine if marketing campaigns are paying off.

Remote Access

Anonymous FTP

Capability of setting up a public area where anonymous users can upload and download files from your web server.

FTP

File Transfer Protocol or the method used to "upload" your web site files to storage space on our network. You have unlimited access to your domain via FTP 24 hours a day to setup, change and manipulate your web site. C I Host's network is compatible with any FTP client you choose to use.

MonsterControlsD GUI Control Panel

This is our exclusive web administration system which allows you to perform all aspects of your web site administration. You can add/edit your email redirects and forwards, setup and manage your mailing lists and autoresponders, password protect directories and manage the username/password combinations, download your raw access-logs, manage your site with SiteManager (create, edit and upload files to your web space). You can also change read, write or executable permissions on any of the files or directory in your web site plus much more.

SSH

The industry standard for encrypting terminal connections and file transfer over the Internet.

Databases

mSQL 2.0.3 / mySQL 3.22 Database

A database is a structured collection of data. It may be anything from a simple shopping list to a picture gallery or the vast amounts of information in a corporate network. To add, access and process data stored in a computer database, you need a database management system such as mSQL/mySQL. Since computers are very good at handling large amounts of data, database management plays a central role in computing, as stand-alone utilities or as parts of other applications.

Support

24/7 Toll Free Member Support

No busy signals, no long distance calls for technical support, sales, billing and quality assurance. You have 24 hour access to our technicians for any support you may need with no limits or restrictions.

MonsterChat

Lets you chat in real-time with our support technicians. This exclusive software is available to every C I Host client 24 hours a day, 7 days a week.

Additional Features

$800 in Free Software

C I Host gives all of its clients exclusive productivity and web software that increases your web site usage experience. All of this software is complimentary with your shared web hosting account and is valued at over $800:

C I Host BackUpNow enables the user to back up files even when no one is using the computer. It works on Windows XP/2000/NT or Windows Me/98/95. With BackUpNow clients can:

  • Select files or entire folders (including subdirectories) to backup
  • Select the source drives (local or network)
  • Specify the target directory (local or network)
  • Specify an interval in which the backup occurs or a unique time in the day
  • Specify the days of the week
  • Select full or incremental backup

C I Host PopUp Killer runs quietly in the background and prevents all pop-ups from appearing.

C I Host PersonalFirewall, which works for cable/DSL home users as well as corporate networks, provides security in a user-friendly interface by detecting hacker attacks, Trojans and other malicious code intrusions. New features include protocol driver level protection, enhanced logging, user selected-scan delay, kill on demand and a save attack log.

C I Host PersonalFirewall shows all open ports on your computer and alerts the user of any possible intrusion or attack by a red blinking light and by showing the attacker in the attack list.

C I Host IP Ad Blocker combats the newest and most annoying form of Internet advertising - sending ads right to an unsuspecting user's desktop. Individuals and businesses can protect themselves against this invasion of privacy with the C I Host IP Ad Blocker. The IP ad blocker runs on Windows and blocks 99 percent of IP ads by Internet advertisers by modifying the host's file and proxy settings.

PrivacyProtect is an essential tool for protecting your privacy and improving your computer's performance.

  1. Clear Location Bar History - the websites you visited
  2. Clear Cookies - Web sites send small text files to your browser to keep track of your on-line sessions. They are particularly useful when you want a Web site to auto-sign you into a registration process. However web sites also use cookies to track you through the site.
  3. Delete Browser History - the websites you visited
  4. Delete Temporary Internet Files - Browser saves web pages, images from visited Web sites into your hard drive whether you click on them or not, so that next time when you visit you won't have to re-download the image. But this means that many megabytes of data of all types get saved to your hard drive. Anyone who can use your PC can tell where you have been browsing on the web.

SuperFTP is a robust, feature-rich File Transfer Protocol software packaged developed exclusively by C I Host for use on its network. The state of the art user-interface used in the Super FTP makes it possible for first time FTP users to be productive and transfer files over the Internet within minutes, and yet it satisfies FTP veterans with its highly configurable layout and easy access to advanced FTP tools.

With the flexible Super FTP, you can accomplish almost all FTP jobs with success. No matter if its publishing a web page, downloading demos, software, MP3 files and images or transferring high volume files over an unstable connection. Super FTP does it all. Download your free trial today and see for yourself.

Available Data Center Locations

C I Host's state-of-the-art Data Centers in Dallas (CDC-01), Los Angeles (CDC-02) and Chicago (CDC-03) provide unparalleled performance, availability and security to all of our colocation customers.

CyberCash capablities ($50 startup)

A service that connects a storefront or web site to the CyberCash payment services, enabling businesses to accept secure, real-time credit card payments at their web sites.

Daily Tape Backups

We do daily backups of your sites data and your email spool file. In the event you lose or corrupt any of your data you may request a restore from our technical support department.

Exclusive ServerProtect(tm) LifeCycle Program

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EXT3 File System Architecture

After an unclean system shutdown (unexpected power failure, system crash), each ext2 file system cannot be mounted until its consistency has been checked by the e2fsck program. The amount of time that the e2fsck program takes is determined primarily by the size of the file system, and for today's relatively large (many tens of gigabytes) file systems, this takes a long time. Also, the more files you have on the file system, the longer the consistency check takes. File systems that are several hundreds of gigabytes in size may take an hour or more to check. This severely limits availability.

By contrast, ext3 does not require a file system check, even after an unclean system shutdown, except for certain rare hardware failure cases (e.g. hard drive failures). This is because the data is written to disk in such a way that the file system is always consistent. The time to recover an ext3 file system after an unclean system shutdown does not depend on the size of the file system or the number of files; rather, it depends on the size of the "journal" used to maintain consistency. The default journal size takes about a second to recover (depending on the speed of the hardware).

Using the ext3 file system can provide stronger guarantees about data integrity in case of an unclean system shutdown. You choose the type and level of protection that your data receives. You can choose to keep the file system consistent, but allow for damage to data on the file system in the case of unclean system shutdown; this can give a modest speed up under some but not all circumstances. Alternatively, you can choose to ensure that the data is consistent with the state of the file system; this means that you will never see garbage data in recently-written files after a crash. The safe choice, keeping the data consistent with the state of the file system, is the default.

Ext3 by default imposes stricter ordering than the other journalling filesystems in order to improve _data_ consistency, as opposed to the guarantee of consistent _metadata_ as most other filesystems do).

Despite writing some data more than once, ext3 is often faster (higher throughput) than ext2 because ext3's journaling optimizes hard drive head motion.

Free Domain Name Registration / Transfer

C I Host has working relationships with the world's largest Domain Name Registrar's (DNR). This gives us the ability to register your new domain name within 5 minutes of your order. C I Host's DNR charges you direct via postal mail for $35.00 per year. You are able to register you domain for up to 10 years at a time for discounts on the yearly fee.

Miva Empresa Engine

Enables your server with XML based Miva Script, commerce processing and database. Miva Script applications running under Miva Empresa execute in a sandboxed data and runtime environment. Special virtual domain and shared server features let busy site administrators create per user and per domain runtime environments.

Password Protected Directories

Protect directories within your web site so that only approved username and password combinations gain access.

Real Audio/Video 8.0/G2 Servers

We provide full support for RealMedia technology from RealNetworks to stream audio and video from your web site. Streaming allows your users to see or hear your multimedia files without having to download them to their local PCs first.

Search Engine Listing

We automatically list your site with the top 2500 search engines by your sites keywords, title and meta tags.

Shared SSL

All shared hosting accounts are provided with secure server access. Any sensitive information such as credit card information that can be encrypted before transmission through a web browser. SSL will light up the key in your customer's browser, greatly increasing customer trust when buying from your site.

SSL Capability

All shared hosting accounts are provided with secure server access. Any sensitive information such as credit card information that can be encrypted before transmission through a web browser. SSL will light up the key in your customer's browser, greatly increasing customer trust when buying from your site.

Windows Web Services

Web services allow you to adapt the Web programming model for use in applications that are not browser-based. That is, it provides a platform for building distributed applications using different software running on different operating systems and devices, written using different programming languages and tools from multiple vendors, all potentially developed and deployed independently.

Wireless Application Protocal Enabled

Allow your clients and potential customers to view your web site on cellular phones, pages and other wireless devices with Internet access.

WUsage Graphical Statistics

This is a very powerful tool for graphically tracking visitors to your site. It provides you statistics on how long visitors stay at your site, what pages they visited and the order in which they were visited. It also provides the most popular entry/exit pages, what browsers your visitors use, which countries your site is most popular in and with referrer logs activated it will graphically capture how the user found your web site. Wusage can be configured to run nightly or weekly.

DATA CENTERS: Dallas - Los Angeles - Chicago.

CERTIFICATIONS: HIPAA, FISMA, SARBANES-OXLEY, GLBA & SAS-70 TYPE I & II

Copyright © 2008 C I Host.