C I Host Reseller FAQ

Yes. We can alias (park) additional domains to point to the same main page as your master domain and it will also share the same mail system. There is a one-time $25.00 set-up fee for each domain you add as an alias. This servi ce is available for your clients also. You just need to goto domain services and click on Parked to make the request.

Yes, With our PowerPak, a CGI based tool that provides the ability to point additional domains to subdirectories of your main domain. The request form is called PowerPak and its under Domain services for $15.00/month additional.

We currently house domains from over 150+ countries, and can house any valid domain name extension. Currently we offer domain name registration services only for .com, .net and .org extensions. In the Reseller Control Center, you will find a "Foreign" link, which is a useful resource page linking to most registration services around the world.

You do. We provide easy-to-use registration forms that work inconjuction with C I Host's DNRs' domain registration databases. Any domain that is submitted through our registration forms is setup within 4 hours.

Every month we send you a consolidated invoice/statement for the charges that you have accrued for that month. The statement will list all resold domains under your Master Account and additional features installed on each domain.

No you don't. To provide you with the highest levels of anonymity, we offer Personalized Name Servers. For a nominal monthly fee of $25.00, we can set-up an alias with your domain name on our name servers so you can register do mains for your clients using your name servers instead of ours. Plus when your customers perform a domain name lookup (via whois), they will see your Name Server information not ours, thereby promoting your brand. You will find the request form under Domain Services section of the reseller control panel.

Primary Name Servers: NS.PROPAGATION.NET 216.221.160.10
Secondary Name Servers: NS2.PROPAGATION.NET 216.221.162.106

You and your clients are hosted on our fiber optic network, which connects to the Internet through 5 redundant DS-3 multi-homed connections. This high-speed connectivity combined with exceptionally fast and reliable Dual Pentiu m III servers, guarantee fast access to all websites housed within our network, and 99.9% uptime 24 hours a day, 365 days a year.

The following are one-time set-up fees:

• POP - FREE
• FTP/POP @ $10.00/each
• SSH/FTP/POP @ $20.00/each

You will find the request form under Account Addons main menu and then click General Addons.

All our Linux based systems run a customized version of RedHat with the powerful Apache Web Server and Apache SSL Server for secure transactions. Our Windows 2003 based systems run on Windows 2003 with IIS6.0.

For maximum reliability all our servers are custom-built using the best components currently available in the industry. Since there are constant improvements in the hardware industry, we ensure that we upgrade all our systems e very 3-4 months, thereby providing you and your customers access to the latest machines equipped with fast processors and lots of memory and storage space.

A CNAME is an alias for a real domain name. Thus, if boblovesyou.com.com is a CNAME for bob.com, accessing fredsogs.com would be the same as accessing bob.com. That is, you would arrive at the same place. CNAME's, however, do not h ave their own server space or userid's. You cannot send mail to an address at a CNAME. CNAME's must also be registered with a domain registration agency in order to resolve.

MX records specify a list of hosts that are configured to receive mail se nt to a domain name. Every host that receives mail should have an MX record, since if one is not found at the time the mail is delivered, an MX value will be imputed with a cost of 0 and a destination of the host itself.

The visitors to the site will just be typing in the the aliase domain name.

Example:

Main domain - bob.com
Subdirectory domain - chris.com

A vistor types in http://chris.com or http://www.chris.com and automatically goes to http://chris.com/chris/.

Depending on the browser the visitor will see one of the following in the navigation window of there browser.

1. http://chris.com/
2. http://chris.com/chris/

Any content such as pricing graphs and feature definitions may be used freely on your website. Our graphics and the contents of each landing page off the main nav bar we do not permit duplication of. If you have a specific materials your looking to utilize and not sure if it falls under usable content, please email our sales dept for authorization.